Privacy Policy

This Privacy Policy explains how Moodboard("we", "us", or "our") collects, uses, and protects information when you use Moodboard at https://moodboard.app.

Information we collect

Moodboard is designed to process uploaded photos in your browser to generate PDF moodboards. We do not require an account to use the free studio experience.

• Uploaded photos: Images you upload are processed locally in your browser to create PDF exports. We do not intentionally store uploaded image files on our servers as part of the standard studio workflow.
• Support communications: If you email us, we collect the information you choose to provide, such as your email address, message content, and any attachments.
• Payment information: If you purchase a paid plan, payment details are processed by our payment provider, Creem. We do not store full payment card numbers on our servers.
• Usage and technical data: We may collect basic technical information such as browser type, device type, pages visited, and error logs to keep the service secure and reliable.

Cookies and local storage

We may use cookies or browser local storage for essential functionality, such as remembering preferences or maintaining session state. We do not use cookies for deceptive tracking.

How we use information

• Provide, maintain, and improve Moodboard
• Process purchases and manage subscriptions
• Respond to support requests within a reasonable timeframe
• Detect abuse, fraud, and technical issues
• Comply with legal obligations

Third-party services

We use trusted third-party providers to operate the service, including:

• Creem for payment processing, tax handling, and subscription billing
• Hosting and infrastructure providers used to deliver the website

These providers process data according to their own privacy policies and only as needed to deliver their services to us.

Data retention

We retain support emails and billing records only as long as needed to provide the service, comply with law, resolve disputes, and enforce our agreements.

Your choices

• You can stop using the service at any time.
• You can request access, correction, or deletion of personal data we hold by contacting support@moodboard.app.
• You can cancel paid subscriptions according to the instructions in our Terms of Service.

Children's privacy

Moodboard is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

International users

If you access the service from outside the country where we operate, your information may be processed in countries with different data protection laws.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.